Shipping policy
At Chic Expressionist, we are committed to delivering your orders efficiently and securely. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 2-5 business days (excluding weekends and holidays).
- During peak seasons or sales, processing may take longer.
2. Shipping Rates & Delivery Time
We offer the following shipping options:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5-10 business days | Calculated at checkout |
Express Shipping | 2-5 business days | Calculated at checkout |
- Delivery times may vary depending on your location and external factors beyond our control (e.g., customs delays, weather conditions).
- Once your order is shipped, you will receive a confirmation email with a tracking number.
3. Shipping Destinations
- We currently ship within the United States.
- International shipping may be available soon—stay tuned for updates!
4. Order Tracking
- A tracking number will be provided via email once your order has shipped.
- If you do not receive tracking details within the estimated processing time, please contact us at help@chicexpressionist.com
5. Lost, Delayed, or Stolen Packages
- Chic Expressionist is not responsible for lost, stolen, or delayed packages due to courier issues.
- If your package is marked as delivered but you did not receive it, please check with your local post office or neighbors.
- If your package is lost in transit, contact us, and we will assist in filing a claim with the carrier.
6. Incorrect Shipping Address
- Please ensure that your shipping address is correct before placing your order.
- If an incorrect address is provided, we are not responsible for non-delivery or additional shipping charges.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
- We will work to resolve the issue by offering a replacement or refund as per our Return & Refund Policy.
8. Contact Us
For any shipping-related inquiries, feel free to reach out to us:
đź“§ Email: help@chicexpressionist.com
Thank you for shopping with Chic Expressionist!