Refund policy

At Chic Expressionist, we value your satisfaction and strive to provide high-quality products. If you are unsatisfied with your purchase, we are here to help.

Returns

• You may return items within 7 business days of receiving your order.
• Items must be unused, in original packaging, and in the same condition as received.
• Returns are not accepted for personalized or custom-made items unless they arrive damaged or defective.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed within 5-7 business days to the original payment method.
• Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Exchanges

• We only replace items if they are defective or damaged.
• If you need an exchange for the same item, contact us at help@chicexpressionist.com with photos of the issue.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for a quick resolution.

How to Initiate a Return

1. Email us at help@chicexpressionist.com with your order number and reason for return.
2. Wait for return approval and shipping instructions.
3. Ship the item back to us. Once received, we will process your refund or exchange.

For any questions, feel free to reach out to our support team at help@chicexpressionist.com.

Thank you for shopping at Chic Expressionist!